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Njeri Mathu

Njeri Mathu

Marketing Lead @ Alloy

Recent posts by Njeri Mathu

2 min read

Using Omnichannel Banking to Better Serve Customers

By Njeri Mathu on Jul 14, 2020 11:30:00 AM

When you hear “omnichannel banking,” you may think it’s just another way of saying “digital banking.” As banks already have physical branches and call centers they become “omnichannel” by simply including online banking services.

Yet, as Kristen Ricker and Amee Kubiak of Berkshire Bank shared in a recent webinar, omnichannel banking doesn’t just mean adding digital services. It means deeply listening to your customers, then creating a system that provides the services they need when and where they need them.

Two primary themes emerged in the conversation with Sue Devine, head of customer success at Alloy.

Topics: Community Banking Digital Banking Omnichannel Banking Customer Experience
3 min read

Leveraging Surges in Digital Banking While Mitigating Risk

By Njeri Mathu on Jun 16, 2020 11:45:00 AM

There’s a joke bouncing around the Internet about what the COVID-19 pandemic means for companies’ digitization efforts. It goes like this:

Jokes aside, it’s true that COVID-19 and the resulting quarantine forced many businesses across industries to play catch up in their digitization efforts. Banking is no exception.

Topics: Community Banking Fraud Digital Banking COVID-19
2 min read

Alloy + Idology Providing Multi-Layered ID Verification

By Njeri Mathu on Jun 9, 2020 11:45:00 AM

New York and Atlanta — July 09, 2020 Alloy, a best-in-class identity and risk-decision platform, announced today a new partnership with IDology, a GBG company, that will enable clients to access IDology’s market-leading identity verification and authentication services through Alloy’s identity operating system.

Topics: Fraud Data Science Identity Verification
1 min read

Alloy + Sentilink: Partnering to Combat Synthetic Fraud

By Njeri Mathu on Jun 9, 2020 11:45:00 AM

SentiLink, a provider of identity verification and fraud detection solutions, and Alloy, an identity and risk decisioning platform, announce today a new partnership that enables customers to use SentiLink and Alloy together to target synthetic fraud in real-time.

Topics: Fintech Fraud
2 min read

How Alloy + Middesk Supported SBA Lenders During the PPP

By Njeri Mathu on Apr 27, 2020 11:45:00 AM

“It’s not every day that you get to lean in and help solve the crisis you see flashing across CNN. The stakes were incredibly high for so many businesses. We knew we needed to get creative and act fast to help Evolve and their local businesses,”

— Tommy Nicholas, CEO, Alloy

Topics: Fintech Small Business Banking Financial Services
5 min read

Community Banks & Fintechs: Lessons From The Past Decade

By Njeri Mathu on Apr 20, 2020 11:45:00 AM

Alloy was built on the vision of creating a more dynamic and accessible financial industry, by helping financial companies deploy safe and seamless digital customer experiences. Core to achieving our vision is strengthening the infrastructure of America’s community banks, who represent 97% of US banks.

Topics: Fintech Community Banking Community Banks
4 min read

Resources to Help SBA Lenders & Borrowers Navigate the PPP

By Njeri Mathu on Apr 6, 2020 11:45:00 AM

Signed into law on March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) includes a number of measures targeting small business relief, including the landmark $349 billion Paycheck Protection Program (PPP or Program). An addition to the SBA’s existing 7(a) loan program, the PPP is designed to help small businesses cover 8 weeks of payroll and certain other operational costs. Qualifying PPP loans are eligible for forgiveness and an SBA guarantee.

Topics: KYC/AML Compliance & Legal Fraud SBA
2 min read

Fall ’19 Update: Alloy@Money20/20

By Njeri Mathu on Nov 18, 2019 11:45:00 AM

Another year, another action packed Money20/20 — the yearly Vegas congregation of the Payments, Banking, Fintech and Financial Services ecosystems.

Alloy’s presence throughout the conference aligned with this year’s theme: Journey to the Future of Money. We showcased our identity decisioning expertise across panels, demos, and cocktail hours, in collaboration with our partners — check out our Money20/20 highlights: